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Business Process Outsourcing (BPO)

With Web-based customer service and support, emerging as a factor that gives the needed edge to a company, we at ACME SOLUTIONS introduce ourselves as high quality Business Process Outsourcing Company. With a customer-focused attitude, desire to understand customer business & identify the right partner for executing the job, we act as a one-stop shop for business process outsourcing.

Business Research: In Web Research we essentially involve, extensive search of both off-line and online research sources such as databases using our unique methodology. We offer high quality, cost effective research and information services support to corporations and Institutions around the world.

Our expertise is in managing the paper and labor involved in moving large volumes of documents or images through an organized conversion process.

Our business researchers utilize advanced search techniques and carry out research on many search engines and other search tools on the World Wide Web. We undertake all kinds of custom research needs. We search for and compile information in the form of news, clippings, trends, industry intelligence, press releases, new products, new technology, articles, financial information, content management, newsletters or other relevant information for your business. You tell us about your business research needs and we could aid you in effective knowledge management. We will research and gather information available online and compile it in a database or spreadsheet or any other specified reporting format, for your use.

We do research tailor made to your requirements including but not limited to:

  • Monitoring and Customized Newsletters
  • Analysis of Customer Segments, Products, Channels, Technologies
  • Updating of Existing Research
  • Spreadsheet modeling and maintenance

We believe we would be in a position to execute orders of any size at a very economical price and at the quality level desired by you. We can provide the data in a variety of ways. An FTP site or e-mail is currently the most popular choices but magnetic media such as CD-ROM or tape is also an option. Our outcome is a clean, accurate, uniform digital file, formatted to your specifications.

We aim to leverage the power of the web to offer quality research and value prices.

Forms Processing: Information on a paper form is of little use until it is converted into an electronic format and acted upon. Spiraling volumes of data is a common issue in a growing firm. The delays due to processing of data can also impact customer satisfaction leading to a loss of customers, which could have a negative long-term effect on revenues and growth. Plus, the overall data management costs increase significantly. The handling cost of documents comes to about 6% to 15% of all revenue of a company. About 85% of all archived document is never leaving its filing document.

The forms processing solution begins with the conversion of paper or other documents into digitized images. These images can be easily organized and quickly retrieved, indexed and archived. When files are scanned or electronically converted at the hands of expert, a high resolution digital copy is stored on a hard drive or optical disc. Templates, or electronic index cards, can have information attached to them, such as author, reference number, date created, or key words. Files can still be viewed, printed, shared and stored. The access to these documents depends on the level of security that the system administrator has assigned to the user.

Database Management: We provides the perfect solution for database management which serves as vital pre-sales and marketing intelligence tools for any company. We have created and updated a variety of databases and directories across industries for various leading portals and organizations.

The forms processing solution begins with the conversion of paper or other documents into digitized images. These images can be easily organized and quickly retrieved, indexed and archived. When files are scanned or electronically converted at the hands of expert, a high resolution digital copy is stored on a hard drive or optical disc. Templates, or electronic index cards, can have information attached to them, such as author, reference number, date created, or key words. Files can still be viewed, printed, shared and stored. The access to these documents depends on the level of security that the system administrator has assigned to the user.

Our Database management services include

Database collection We provide you the database collection service based on the years of experience we have in our credit. We collect required information online either from the database maintained by the clients or from websites or based on their requirement. Then this information is entered in to windows applications like MS-Excel or MS-Access database or into customized application. We also do on-line data entry through remote desktop application.

Methods of Data Collection:

  • Telephone Research
  • Internet Research
  • Paper based Self-completion Research
  • Internet based Self-completion Research

Mailing List Development: We offers quality based outsourcing service such as mailing list compilation which will help the business concerns to boost marketing. We provide you with a secure environment wherein the mailing list is protected by following international security standards.

Data extraction from the web: We provide the hosted solution for Data extraction from web. By the term ‘Data extraction from the web’ we mean that the data is extracted from web into MS-Excel sheet or into any database which is organized systematically. Data thus extracted is also entered directly into databases through remote access. Data scattered over different pages can be collected and put in a single location. Data is entered in row and column format, into Excel sheet or database tables as required by the client.

Data cleansing and checking: Where in during data cleansing we clean the data by correcting all those data that are incorrect, wrongly spelt and incomplete or data with unwanted fields or duplicate entries. During data cleansing process data is validated for accurate entries.

Data cleansing process is the final step whereby the data is checked for quality rich content which must help the business concerns at the time of requirement. We check for data completeness, data correction, data consistency etc. Once the data is cleaned up it must be updated timely to get a quality data. Data cleansing process includes validation of the data and correction of data. Our aim is to give data that is value oriented.

We provide the following service:

  • Removal of obsolete data.
  • Standardization of files.
  • Removal of similar records.
  • Completion of incomplete lines if necessary.

And many more…

OCR Conversion

Indexing & Cataloging

Internet Media Analysis

Internet Surveys